1. BOOKING

When making a booking, the party leader must complete the booking form and initial on behalf of all members of the party that these booking conditions together with our general information have been read and accepted. The party leader must be over 21 years of age. The accommodation is booked solely for the use of the guests named on the booking form. Due to State fire regulations in Florida, the maximum occupancy as advised by us must not be exceeded.

To confirm your booking, we will require a deposit of $200.00. Your booking is only confirmed once we have received your deposit and booking form.

2. PAYING THE BALANCE

The balance of your rental cost is payable 6 weeks prior to your arrival in Florida, including a refundable security deposit of $250. Where payment in full has not been made by this date, we reserve the right to cancel the booking, and cancellation charges as detailed below, will apply. If you book within 6 weeks, we will require full payment at the time of booking.

3. PRICE GUARANTEE

Once a confirmed booking and deposit has been received, the booking will not be subject to any increase or surcharge.

4. WHAT'S INCLUDED

You have use of the property including all utilities except pool heating, for which a supplement is payable (unless otherwise stated). Your holiday home is cleaned and prepared for your arrival. Maid service however is not usual in Florida private homes and it's therefore up to you to keep the property clean and to change and wash bed linen and towels (which are supplied) during your stay.

Your holiday home is available from 4:00 pm local time on the day of your arrival. We ask that you vacate the property by 11:00 am on the day of your departure, leaving it in a tidy condition to enable our cleaners to prepare for newly arriving guests.

5. SECURITY DEPOSITS

The party leader will be held responsible for any damage, breakages or losses that may be caused to the rental property or to its contents during the stay. A $250 refundable security deposit is payable with the final balance which will be held to cover or part cover any breakages, excess cleaning costs or damage to the property. The deposit will be returned at the end of the rental period subject to inspection by the management company, less any deductions to cover the cost of replacement or repair. Excess costs will be invoiced and payable in full, immediately.

We understand that accidents may happen. We ask that you inform the Management Company of any defects or breakages, as soon as possible so that you and the following guests are not inconvenienced.

6. CHANGING YOUR BOOKING

Any amendment to a confirmed booking may incur a charge of up to $25 amendment fee. Changes within 8 weeks may result in additional cancellation charges.

7. CANCELLATION

If you wish to cancel your booking within 6 weeks of your arrival any monies already paid will NOT be refunded.

8. IF WE CHANGE YOUR ACCOMMODATION

Occasionally it may be necessary to amend or cancel your booking through reasons beyond our control and we reserve the right to do so. We will inform you as soon as possible and offer you the choice of alternative accommodation of a similar standard or a refund of all monies paid, providing it does not arise for reasons of 'Force Majeure'.

9. FORCE MAJEURE

No liability can be accepted for events, which are 'force majeure'. These include, but are not limited to war, threat of war, riots, civil commotion, terrorist activities, industrial disputes, technical difficulties with transportation, natural or nuclear disaster, fire, adverse weather conditions or other events outside our control.

10. LIABILITY

We accept no liability whatsoever for any injury or loss sustained by guests or any other visitors to the home or swimming pool, or for any loss or damage howsoever caused to any property brought to the premises.

11. IN CASE OF COMPLAINT

While it is unlikely that you should have a complaint, occasionally things do go wrong. If you have a problem during your stay, you MUST inform Florida Spirit immediately who will endeavor to rectify the matter. We will not accept liability for any dissatisfaction or other complaint not reported to the local managing agent during your stay.

12. INSURANCE

It is vital that you have adequate comprehensive insurance cover for you and all members of your party. Check that any policies you are considering do cover you for rented accommodation booked independently of travel arrangements. No responsibility is accepted for any death, illness or loss or damage to property and/or motor vehicles howsoever caused.

13. WEB SITE

Our web site is a guide to the quality and description of our home and it's facilities. No liability is accepted for unintentional errors, mistakes or omissions.

14. DEPARTURE DOCUMENTATION

Approximately 30 days before arrival, we will send you details, giving directions to Dux Villa and information on key collection. The keys are left in a 'lock box' facility at the villa, and you will be given a security code to open it. Please remember to take the code details with you otherwise access to the villa cannot be guaranteed. You are required to check in at the nearby offices of the management company within 24 hours of arrival at the house.

15. SWIMMING POOL

Where stated, pool heating is included within the rental price (between November and March, excluding promotions). Residential pool heaters are not as efficient as industrial pool heaters and temperatures can often vary depending on weather conditions and time of year. Unfortunately, we cannot accept any liability for pool water temperatures because weather conditions are not controllable. Parents are solely responsible for supervising their children on the Premises, including the pool, if applicable. Adult supervision is required at all times when children are using the pool.

16. PROHIBITED USES

(i) No pets or animals of any nature are permitted on the Premises.
(ii) Smoking is not permitted in any part of the Premises.
(iii) Grills / Barbecues should only be used on the lawn outside of the pool screen, and not inside any other part of the Premises including, without limitation, inside the house, in the garage, or on the pool deck. Guests are solely responsible for using appropriate safety precautions in using grills on the Premises, and shall be liable for all damage resulting from misuse of any grill.